Frequently asked questions
You’ll find in this section all the frequently asked question.
If you need futher informations, feel free to Contact us.
1. How to book a vehicle?
1. How to book a vehicle?
1.1. How to book a vehicle online on our website?
Online booking is made in 4 steps and it takes less than a minute.
We guarantee for the best prices when booking a vehicle using our application, without hidden costs.
We should also mention that:
Cheap car hire application shows only available vehicles and it works online.
Step 1
Cheap car hire application enables a quick and automatic online reservation of vehicles through our reservation system. Enter the necessary information (pick up and drop off date, time and location-step 1). Click to check available vehicles and you are already in step number 2, where you will get a list of available vehicles for the requested period with the stated daily price, total price and the list of what is included in the price.
Step 2
See the complete offer of available vehicles with the total price for the requested dates, and the list of what is included in the price. You can filter the search results to automatic, manual, cabriolet, 7-seat minivan, SUV… if you have specific requirements. Click on Book, for a vehicle that meets your requirements, and you will go to step 3.
Step 3
In step number 2 you have seen what’s included in the price and what’s the amount of the deposit. CDW insurance is included (you will see what’s the amount of the deposit in the brackets), winter tyres, 2 drivers, unlimited mileage in the country where the car is issued.
In the third step you can add SCDW (full casco insurance without deposit), in which case you don’t leave the deposit.
TP insurance with assistance provides tyres insurance and assistance in case of tyre damage.
With the purchased SCDW and TP insurance, you are completely protected, without any unpleasant surprise.
CF-Insurance in case of reservation cancellation guarantees you: that you can change your reservation without additional charge; full refund if you cancel your reservation in the last 24 hours; full refund if you, for any reason, don’t show up at the pick up location (delay or cancellation of a flight, bus, train, sudden private reasons, urgent business duties…)
Cross border If you want to cross the border, you should add cross border…
If you need it, you should also add GPS navigation, baby seat, children’s seat and you will go to the last step.
Step 4
You will enter your personal information here. If you have special requests you can write them in the comments. Select the type of payment (cash or payment card), click that you agree with the rental terms and with the policy of canceling the reservation and send your reservation.
Note that the communication between our application and its users is protected by 128-bit SSL encrypted connection. That’s what makes your data absolutely protected and secure.
The system works online, and you will receive a confirmation e-mail within a few minutes. In the case of payment with a payment card, the card will be charged.
1.2. How to book a vehicle by phone, viber, whatsapp?
2. How can we pay rent a car services?
2.1 How can we pay online?
With online booking of a vehicle, charges are made in euros at the official exchange rate of the card companies.
2.2 How can we pay offline (at the pick up)?
Payments at the pick up of a vehicle are done in local currency, and the calculation is done at the official exchange rate of the card companies.
2.3 Accepting cash?
3. Types of insurance and deposit?
3. Types of insurance and deposit?
3.1 What is deposit?
3.1.1 Deposit refund?
3.2 What is SCDW insurance?
3.3 What is TP insurance with assistance?
If you don’t want to buy it, it is obligatory to leave your card information or to leave the deposit from 100,00 to 250,00 euros, depending on the vehicle class.
It should be noted that in case of consuming narcotics or alcohol, no insurance is valid, and you will pay the full damage.
Also, a police record is required. If you don’t have a record, rental company will charge you from your credit or debit card, from your deposit, or in any other legal way.
3.4 What is CF-Cancelation fee insurance?
If you haven’t bought CF insurance, the change of reservation in the last 24 hours before the pick up will cost you 30 euros. Cancellation in the last 24h before the pick up – 50,00 euros. In case you don’t show up at the location, full amount of your charged reservation will be kept.
4. How to pick up and drop off the vehicle?
4.1 Pick up the vehicle?
4.2 Drop off the vehicle?
5. How to change pick up and drop off time, how to cancel the reservation?
5.1 Being late, not showing up or earlier vehicle pick up?
Please note that with the purchased CF, the user can’t have a financial loss in the case mentioned above.
5.2 Being late, not showing up or earlier vehicle drop off?
In case of not showing up at the agreed place and time for the return of the vehicle, the vehicle will be considered stolen and the rental company will inform the authorities about that.
In case of earlier return of the vehicle, the rental company doesn’t make a refund.
5.3 Cancellation and change of reservation?
Please note that with the purchased CF, the user can’t have a financial loss in the case mentioned above.
It should also be noted that rental prices can be changed if you change the dates of your reservation.
5.4 Prolonging the rental?
6. What to do in case of an accident, breakage or theft of a vehicle?
6.1 What to do in case of an accident?
– inform our call center by calling +38268840480;
– inform the police by calling 122, inform the nearest police patrol or police station;
– take the names and addresses of the participants and witnesses;
– take photos of the vehicles that are involved in the accident;
– make sure after that, that the vehicle is in a safe place;
– inform the rental company and submit a written report about the damage;
– call and wait for the police authorities to make an official damage report.
In case of an accident and damage on a vehicle in which the user has partial or complete responsibility, the provisions of the Insurance Law of Montenegro shall apply.
6.2 What to do in case of breakage?
6.3 Parking penalties
6.4 What to do in case of theft of the vehicle?
If it is a vehicle theft, you should inform our call center +38268840480 or +381643456300 and police.
The user must have the police report about where the theft has happened.
The user shall pay the whole amount for the vehicle loss if he/she doesn’t provide the report.
OTHER QUESTIONS
7. Crossing the border with a vehicle
If you are going more than this limit, you have to pay 10 euros per day for every rental day.
8. Purchase of additional equipment (GPS navigation, Baby seat, Insurance, SIM card…)
9. One-way rentals?
Find out more about the prices through our contact form, e-mail rentacarsimeun@gmail.com or by calling our call center number: +381643456300 or +38268840480 phone/ viber / whatsapp.
10. Can I have 2 or more drivers on my contract?
11. What are the age limitations for renting a vehicle?
12. Can I drive with a national driver's license?
14. Data security?
We respect your privacy. We will never forward your information to third parties.
SSL certificate and HTTPS protocol provide encryption of the communication, that is, the security of the content that travels from our cheap car hire application to the visitor of the site and vice versa. This prevents any kind of misuse, such as eavesdropping or malicious modification of content which travels through the internet network in both directions.
All data transmitted through our application are encrypted and absolutely protected from third parties (Https protocol).
By using the latest SSL technology known on the Internet for data transfer, your data is absolutely secure and protected.
Data Security is guaranteed by the world’s largest hosting provider GoDaddy Operating Company, LLC., which has its headquarters in the United States of America, address: 4455 North Hayden Road
Suite 100 Scottsdale, AZ 85260 USA, and we are using their certificate.

